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  • Where are you located?
    We're located in Rochester, MN, home of the Mayo Clinic. We do not yet have a physical brick & mortar location, but are currently working to find the perfect spot!
  • How long is your handling time prior to shipping?
    We work diligently to get your order out the door as quickly as possible. In many instances, if the order is placed before 11am CST during normal business days, we are able to ship it same day. Some of our in-house lights are made to order; in which case, shipping estimates will be communicated at the time of order. &Tradition lighting, Common Modern paper goods will ship from AMEICO; Jelinek Cork will ship from the manufacturer. All of these have average processing times of 3 days, and shipping lengths of 5-7 business days. A few of our items are in transit, and have estimated ship dates of 2-3 weeks; this information will be listed in the item description. If you are needing an order rushed, contact us at shop@socius.design.
  • What is your return policy / How do I initiate a return?
    Most items are eligible for return within 30 days of receipt. This process must be initiated by first emailing us at shop@socius.design. We will provide a return shipping label, but the cost of return shipping is the responsibility of the buyer and will be deducted from the return amount. All returned products must be in original packaging and in original condition. If any item arrives damaged, the cost to repair or replace will be deducted from the return amount. Items not eligible for return are cork wall coverings and blown glass lighting.
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